How to Connect Okta to Ariglad (SSO via OpenID Connect)

You can easily connect Okta as a Single Sign-On (SSO) provider to Ariglad using OpenID Connect (OIDC). This guide walks you through the steps required to complete the integration.

✅ Prerequisites

• An admin account on your Okta instance

• Admin access to your Ariglad dashboard

• The following Ariglad Redirect URI: https://ai.ariglad.com/api/ticketing_integration/sso/redirect/Okta

Step 1: Create a New OIDC App in Okta

1. Log in to your Okta Admin Console.

2. Navigate to:

   Applications → Applications → Create App Integration

3. Choose:

   • Sign-in method: OIDC - OpenID Connect

   • Application type: Web Application

   • Click Next

4. Fill out the following:

   • App name: Ariglad

   • Sign-in redirect URIs: https://ai.ariglad.com/api/ticketing_integration/sso/redirect/Okta

   • Sign-out redirect URIs (optional): You can leave this blank.

   • Assignments: Choose who should be able to use this app.

   • Click Save

5. After creation, note down the following from the Client Credentials tab:

   • Client ID

   • Client Secret

   • Okta Domain (e.g. dev-123456.okta.com)

Step 2: Connect Okta in Ariglad

1. Visit:

   https://ai.ariglad.com/knowledge_base/settings

2. Click Add Integration

3. Choose Okta from the list of providers

4. Enter the following:

   • Subdomain: Your Okta subdomain (e.g. dev-123456)

   • Client ID: From Okta app settings

   • Client Secret: From Okta app settings

5. Click Save