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How To: Integrate Kustomer to Ariglad

Front integration steps

  1. Go to Kustomer's Settings -> Security -> API Keys. Click 'Add API Token'. Create a key with the roles org.permission.kb, org.permissions.conversations.read and org.permissions.messages.read.

  1. Make a note of your Kustomer app subdomain. This is the part of your Kustomer workspace URL that comes before ‘kustomerapp.com’ in your browser’s address bar.

  1. Next, navigate to your Ariglad account settings. Click 'Add integration' and then select Kustomer from the list of available integrations.

  2. In the configuration window, input your Kustomer account information and paste the API key you just generated in Kustomer.

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